Privacy Policy

Effective Date: November 28, 2024

At Snuggnapo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit Snuggnapo.com or make a purchase, we collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, phone number, billing address, shipping address, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact customer service.

  • Non-personal Identification Information: This may include your IP address, browser type, device type, and browsing behavior on our site. This information is used to improve our website’s functionality and enhance your shopping experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and ship your products.
  • Customer Service: To respond to your inquiries and provide you with support related to your orders and account.
  • Marketing Communications: To send promotional emails, special offers, and newsletters (only if you have subscribed). You can opt out of these communications at any time by clicking the “unsubscribe” link in the email.
  • Website Improvement: To analyze user behavior on our site and improve its functionality, usability, and overall shopping experience.
  • Security: To monitor and protect the security of our website and your personal information.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with the following entities under specific circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, fulfilling orders, managing marketing campaigns, and other business functions. These providers are only authorized to use your information to perform the services we have contracted them for.

  • Legal Compliance: We may disclose your information when required by law, such as to comply with a legal process, government request, or court order, or if we believe disclosure is necessary to protect the rights, property, or safety of Snuggnapo, our customers, or others.

4. Data Security

We take the security of your personal information seriously and use a variety of security measures to protect your data. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal and payment information during transmission.
  • Access Control: Only authorized personnel have access to your personal data, and they are bound by confidentiality agreements.
  • Payment Security: Payment transactions are processed securely via trusted third-party payment processors. We do not store sensitive payment information on our servers.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your data, but we will do our best to ensure its protection.

5. Cookies and Tracking Technologies

Snuggnapo uses cookies and other tracking technologies to enhance your shopping experience. Cookies are small text files stored on your device that help us remember your preferences and track your activity on our website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

  • Access and Update Your Information: You have the right to access, correct, or delete your personal information at any time. You can update your account information by logging into your account or contacting us at [email protected].

  • Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any promotional email we send you. You may still receive transactional emails related to your orders.

  • Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Snuggnapo does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Snuggnapo! We are committed to providing you with the best shopping experience while ensuring your privacy and security.