Snuggnapo Sales Policy

Effective Date: November 28, 2024

Welcome to Snuggnapo, where we are committed to offering you the finest luxury footwear with exceptional customer service. Our goal is to provide you with high-quality, stylish shoes that make every occasion special. Our Sales Policy is designed to ensure that your shopping experience with us is smooth, secure, and satisfactory.

Address:
2170 Maui Ct, Tulare, California (CA), United States
Phone number: (559) 686-5504
Email: [email protected]
Website: snuggnapo.com

1. General Terms

By making a purchase at Snuggnapo, you agree to comply with our Sales Policy. Our goal is to ensure a seamless shopping experience while offering our customers the best in luxury footwear. Please read the following terms and conditions carefully before placing your order:

  • Product Availability: All items offered on our website are subject to availability. In case an item is out of stock, you will be notified, and we will offer alternatives or a refund.
  • Pricing: Prices are listed in USD and may change periodically. Any changes to prices will be reflected on the website at the time of checkout. Discounts and promotions may be applied during checkout and are subject to their specific terms.
  • Payment Methods: We accept various forms of payment, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are processed in a secure environment.

2. Shipping and Delivery

At Snuggnapo, we offer reliable shipping services to deliver your products promptly and securely.

  • Domestic Shipping: We ship to all states within the United States. Shipping costs will be calculated during the checkout process based on your location and the weight of the items.
  • International Shipping: We currently do not offer international shipping, but this may be available in the future. Please stay updated by visiting our website.
  • Processing Time: Orders are typically processed within 1-2 business days, and you will receive an email confirmation with tracking information once your order has shipped.
  • Delivery Times: Delivery times vary depending on the shipping method chosen and the destination. Standard shipping usually takes 3-7 business days.

3. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy with your item, we offer a flexible return and exchange policy to ensure your shopping experience is hassle-free.

  • Return Window: You may return your unused and undamaged items within 30 days from the date of receipt.
  • Return Process: To initiate a return or exchange, please contact our customer service team at [email protected] with your order details. Once approved, you will receive a return authorization and instructions on how to return the item.
  • Conditions: Items must be in their original, unworn condition with all tags and packaging intact. Worn or damaged items will not be accepted for return.
  • Refunds: Once your return is processed, we will issue a refund to the original payment method. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the item is defective or incorrect.

4. Customer Support

We are here to assist you at every step of the shopping experience. If you have any questions or need support with an order, feel free to reach out to our customer service team.

  • Contact Information:
    Email: [email protected]
    Phone: (559) 686-5504
    Our team is available to answer your questions during regular business hours, Monday through Friday, 9 AM – 5 PM PST.

5. Privacy and Security

At Snuggnapo, your privacy and security are of utmost importance. We take all necessary measures to protect your personal and payment information. All transactions are processed through secure systems, and your data will never be shared with third parties without your consent.

  • Personal Information: We collect personal information, such as your name, email address, and payment details, only to process your order. You can learn more about how we handle your data by reading our Privacy Policy.
  • Data Security: We use encryption protocols to ensure that your information is securely stored and transmitted. Your payment details are handled through trusted third-party payment gateways.

6. Promotions and Discounts

From time to time, Snuggnapo offers promotional discounts and sales on selected items. These promotions are subject to the terms stated on the website and may vary in duration.

  • Coupon Codes: Coupon codes can be applied during checkout, and are valid for a limited time only. Ensure that you apply the code before completing your purchase, as no adjustments will be made after the order is placed.

7. Changes to Policy

Snuggnapo reserves the right to make changes to our Sales Policy at any time. All changes will be posted on our website, and the date of the latest revision will be noted. By continuing to use our website and make purchases, you agree to comply with any updates to this policy.

8. Legal Compliance

By shopping at Snuggnapo, you agree to adhere to all applicable laws, regulations, and policies in the United States. Any disputes will be handled according to the laws of the State of California.

Thank you for choosing Snuggnapo! We are excited to bring you luxury footwear that blends comfort, quality, and style. For any questions, or to learn more about our products, please visit our website at snuggnapo.com. Happy shopping!